I hope you adore your piece from Hops & Bun Co.!
Since each item is made-to-order, all sales are final. That is our policy and it will not change.
Due to the fragile nature of my product, I will only accept an exchange items that were damaged during transit.
To be eligible for a return exchange, you must contact firstname.lastname@example.org within
5-days of receiving your item to alert me of the damage.
Upon receipt of the damaged item, I will ship you a replacement.
You are responsible for the shipping cost of returning an item.
Please remember: each item is different and handcrafted. Each item is made to order. This is art, it is handcrafted, it takes time and dedication. Because of this I do not offer refunds.
All items ship to the USA (excluding Hawaii and Alaska) & The Bahamas via USPS. All items ship within 7 days of placing your order. For any international inquiries, please email email@example.com. If you need a rush order, please contact us!
*Due to Covid-19, some shipments are taking longer to arrive. Please be patient!
Hops & Bun Co. is not responsible for any lost or stolen packages confirmed to be delivered to the address placed at the time of purchasing.